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Additional service

Exchange of unsuitable gift

Christmas is approaching and with it the time for gift-giving. But sometimes it happens that despite all efforts, the gift does not suit the recipient's taste. And that is why we have prepared a special offer for you: "Exchange of unsuitable gift"! This offer is valid for all items purchased on our e-shop until December 24, 2024 and allows you to exchange or return your gift until January 5, 2025. Wondering how to do it? It's easy! Just add this additional service to your cart when ordering. Remember that it needs to be purchased together with your order, as it cannot be added until later. And if you decide not to use this service, remember that all orders have a standard 14-day return period. So when you're choosing gifts, keep our offer in mind and give yourself peace of mind, even if you accidentally miss out. Your satisfaction and shopping pleasure are our top priority!

How does it work?

  • The service must be added to the order directly in the cart.
  • The service must be purchased together with the order.

What do you get?

  • Option return of unsuitable gift until 5. 1. 2025.
  • Gift voucher for the value of the returned goods (excluding service and shipping costs), valid for 1 year from the date of issue. The voucher cannot be divided into smaller amounts or exchanged for cash.

Terms of additional service

  • The goods must be unworn, undamaged and in their original packaging, which must not be damaged, see. return policy.
  • If the conditions are not met, the shipment will be returned to your address, and you will be charged for shipping costs on delivery.
  • Without this service, the standard 14-day return period applies to all orders.
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